> For the complete documentation index, see [llms.txt](https://docs.reach-book.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reach-book.com/writing-emails/templates-and-signature.md).

# Templates, placeholders and your signature

Each member sets their own sender details and templates in **Workspace settings → Your outreach**:

![Your outreach settings with templates, follow-ups and a live preview](https://965745608-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fdg7LyestsaNAIIzzILlv%2Fuploads%2Fgit-blob-a7b337d2e02fa8afdedd39184408522067d93ee6%2Fyour-outreach.webp?alt=media)

* Sender name and company
* Signature
* Templates for the **First email**, **Follow-up 1** (sent after 3 days by default) and **Follow-up 2** (after 7 days by default)

## Placeholders

Placeholders are filled in from the prospect and your settings when a draft is made.

| Placeholder             | Filled with                                                            |
| ----------------------- | ---------------------------------------------------------------------- |
| `{{first_name}}`        | The contact's first name                                               |
| `{{company}}`           | The prospect's company                                                 |
| `{{personalized_line}}` | The prospect's personalised opening line                               |
| `{{relevance}}`         | The prospect's "Why relevant" field                                    |
| `{{what_company_does}}` | The prospect's "What the company does" field                           |
| `{{job_title}}`         | The contact's job title                                                |
| `{{sender_name}}`       | Your sender name                                                       |
| `{{company_name}}`      | Your company                                                           |
| `{{signature}}`         | Your signature                                                         |
| `{{booking_url}}`       | Your Calendly booking link (see [Calendly](/integrations/calendly.md)) |

If a template doesn't include `{{signature}}`, your signature is added at the end automatically.

Drafts are built only from your template and the prospect's research fields. Nothing is invented: if a field is empty, fill it in on the prospect first.